CHARTER MERCENTILE AGENCY

CHARTER MERCENTILE AGENCY

Updated more than 6 months ago

Short profile:

Charter Mercantile along with the Charter Mercantile group of companies has continued to enjoy solid growth since its directors Steve Kiely and Simon Hunnisett established the group in 1986.

Charter Mercantile remains a privately owned global outsourcing company specialising in debt management.

Charter has a determined resolve to conduct our dealings with compliance, integrity and transparency. This is achieved predominately through a company culture of sound ethics, supported by a working system of checks and balances. A Risk Management doctrine that is driven by certified best practices is a cornerstone of our management structure. Our own Brand name is just as important as that of our valued clients.

Detailed description:

Today Charter Mercantile partners some of the world’s largest companies in their endeavour to maximise opportunity and become more cost efficient.

Our unique and proven onshore / offshore collections model differentiates us from our competitors and delivers consistently higher liquidation rates.

We continually look for ways to ensure the service we provide to clients is in line with global trends regarding compliance, service delivery, quality, security and price.

The Charter Quality/Compliance System is a program designed for the Charter Group as a whole. This ensures our clients and ourselves that our services are consistently reliable and are delivered in accordance with client requirements and all relevant statutory requirements. This is achieved by processes such as internal compliance audits and requires operating instructions and procedures to be adhered to, for aspects of work undertaken by CMA employees. All Charter's quality systems, policies and processes are designed to provide optimum service to clients and to reduce the risk of unsatisfactory outcomes. Charter offers services of high-quality that have outstanding value for price and that are flexible, functional and responsive to its clients.

Keywords:

FINANCIAL LEGAL, BUSINESS FINANCE, DEBT RECOVERY, Charter Mercantile, opportunity, onshore, offshore collections, model, competitors, compliance, service delivery, quality, security, Social, Community, integrity, transparency, structure, working system, checks and balances

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