Bridge Centre, Basingstoke

Bridge Centre
New Road
RG21 7PJ Basingstoke
01256 303450


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Medical Centre

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1 Stars

02 May 2015

After being promised a call-back for months by the passive-aggressive desk clerk I had to go back to the doctor. When I finally got through the door, the woman had three beefy Africans lurking about in case I kicked off about it. The best I got was a course on how to manage money, despite the fact that I'd been budgeting since eight years old and that I had to spend money to come and listen to how to save it; geniuses. They then tried to offer me a course in 'compassion and empathy' which, as I've tried explaining to the halfwits, I do not need to be taught; I need to be shown, for once in my life. All I originally wanted was a few diazepam- back when I still had a job and some hope. The thing is, when you're dealing with these clowns, you lose a great big chunk of dignity every time they dick you about and they've been at it for years now. They will do nothing until you're taking their poisonous drugs, drugs which peculiarly either make you want to kill yourself and/or destroy any and all creativity withing you, (seems like a scam there). Unless you have tried killing yourself, they are not interested. I've no intention at all of trying, I have however every intention of succeeding thanks to these monsters- just have to get all the complaints lodged properly.

Diana W
1 Stars

Bridge Centre

more than 6 months ago

Pity there is no-star ratings! No professionals work here. Shame the Elizabeth Dibben centre closed.
Tags: #Let down
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Rebecca Phillips
1 Stars


more than 6 months ago

Difficult to get through by phone. Several visits to me were postponed at the last minute which left me confused and upset which is not helpful where mental health is concerned.
Tags: #appointments#calls
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1 Stars

Careless Centre

more than 6 months ago

The Bridge Centre is the worst example I have ever encountered of the NHS in action. I've experienced a range of different staff and situations related to the centre that highlight a culture of broken promises, unprofessional professionals, inefficiencies and sadly, so much more besides. Staff seem more interested in themselves than their patients. From personal experiences their actions, or lack thereof, have had the potential to actually exacerbate rather than resolve the very mental issues they're supposed to be treating. I am appalled by their negative and defensive attitude, with a lack of interest and commitment to effectively care for and resolve a wide range of different issues when dealing with some of the most vulnerable in our society. My experiences have developed over an extended period and sadly, aren't isolated to a few staff; rather highlighting a general malaise and culture of not actually wanting to care. This is deeply disturbing. This is in strict contrast to some fine care and other positive experiences I've identified within the wider NHS.
Tags: #mental#bad#poor#unprofessional
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1 Stars


more than 6 months ago

I have called time and time again asking when my retired cpn will be replaced and psychiatrist replaced. All i get is "we have not forgotten about you and will send an appointment in 2 weeks". Been told this for months now. I have ptsd. .depression and anxiety and need their help and support. They don't seem to give a Damn !!! Things were better when I was at Mulfords Hill.
Tags: #pain. rejection. fear. lost. discarded
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