BORDER MEDICAL LTD.
- 10 HUNTERS WALK, CANAL STREET
CH1 4EB CHESTER, CHESHIRE
Phone: 01244 355005
Fax: 01244 341488
E-mail: Send messagewww.ukcallcentre.co.uk
Short profile:
Since being established in 1993 ukcallcentre has expanded extensively. As Protel we had achieved an enviable reputation as a professional call centre taking calls for business areas such as doctors, emergency services, vets, funeral services, all demanding uncompromising levels of discretion, calmness, professionalism which our highly trained staff deliver. This work now equates to approximately 30% of our business, the remainder coming from a wide variety of commercial client areas, ranging from sole traders to large international corporations, and even outbound campaigns. We handle ALL calls in-house and pride ourselves on being a professional and efficient UK based operation big enough to handle anything but small enough to care about our clients requirements.
Detailed description:
EXPERIENCED, COMMITTED, DEPENDABLE, DISCRETE
These are the four bywords of our service. Clients value these qualities above others because they describe what they would require of their own staff - if their call function was carried out in-house. We are a 24/7 replacement for their own staff - at a fraction of the cost.
To ensure our efficiency:
All call handling staff have to meet stringent criteria before gaining permanent employment
All staff are continually assessed
All operators are trained to remain calm with difficult/irate callers
We comply with Government Employment Legislation
Keywords:
Fax, CALL, professionalism, Downsizing, Call Centres, operators, solution, doctors, CENTRES, calm, emergency services, funeral services, Mobiles, Excel, vets, call handling, call answering, professional, calmness, discretion, trained, E Mail, Pagers, call centre, lean operation
