BLACKPOOL COASTAL HOUSING

'Working Together To Achieve Quality Living' The Board's vision for BCH is to be an organisation working with our current and future customers as well as our partners to improve not only people's homes but also their quality of life. One Team The people in BCH identify with the Company as a whole not just with the section in which they work. One Culture BCH both empowers and supports its staff through training, appraisal and praise. We ensure that customers' views are at the heart of all decision making and that customer and staff involvement not only informs but leads the development of our services. One Vision BCH’s Vision is to be the best housing service in the North West and to be an excellent employer.

We will provide services our staff are proud to deliver and our customers are delighted to receive. To achieve our Mission Statement Blackpool Coastal Housing will: Manage the investment in Blackpool Council’s housing stock to ensure it meets the Decent Homes Standard. By providing excellent housing services, contribute to the wider regeneration and sustainability of the communities of Blackpool by entering into partnerships with appropriate organisations by training and, where possible, by employing local people. Continually improve the services to tenants.

Extend the empowerment of tenants in the management of their homes and the services they receive. Become one of the Sunday Times Top 100 best companies to work for. Minimise the detrimental impact the organisation has upon the environment.