open 24 hours 7 day a week.
Essex Police operates across 1, 400 square miles, an area that houses five large towns, an airport and one of the largest coastlines in the UK.
Essex has a population of just over 1.6 million but Stansted together with the ports of Tilbury and Harwich bring millions of visitors to the UK via our county every year.
If you are a victim of crime we will agree with youhow you would like to be kept informed of progress. You have the right to be kept informed at least every month if you wish and for as long as is reasonable.
The county is home to large urban towns and small rural villages linked by a number of key roads including the M25, M11, A12 and A13. For policing purposes we split Essex into five territorial divisions plus Stansted Airport. These are supported by three centrally co-ordinated divisions: crime, mobile support and communications.
This section is designed to help you learn more about Essex Police, our chief officers and plans to make sure our county remains one of the safest in the UK. You’ll also be able to get to grips with our polices and procedures, read our annual report and find out what we’re doing to promote equality within the workplace.
All of our work is supported and overseen by Essex Police Authority and we work with other criminal justice agencies and partners in the county, including the Criminal Justice Board, to cut crime and deliver the best possible service to the people of Essex.
We will always treat you fairly with dignity and respect and ensure that you can easily contact us.
We will get back to you within 24 hours if you report you are not happy with our service.
We will give out information about your local officers so that you know who they are and how to contact them.
We will listen to feedback about our services. We will arrange regular opportunities to meet you and give updates on our work and the progress we are making.
We will publish local crime data on our website.
We will ensure your local officer calls you back within 24 hours if you ring or text them about an issue.