BARTLETT KERSHAW TROTT
- 4 PULLMAN COURT GREAT WESTERN ROAD
GL1 3ND GLOUCESTER, GLOUCESTERSHIRE
Phone: 01452 527000
Fax: 01452 304585
E-mail: Send messagewww.bkt-accountants.co.uk
Short profile:
BKT aims to provide a service of the highest standard, which is characterised as being accessible, practical, hands-on and partner-led.
Detailed description:
All members of staff adhere to the firm's charter which sets the following standards of service:
• phone calls to be answered within four rings
• phone messages to be returned by the end of the following day
• emails to be answered within eight working hours
• correspondence to be answered within five working days
• contact to be made regularly with each client
• pre-year end discussion to be held to identify tax and other planning opportunities
• accounts’ meeting to be held within ten days of completing work
• accounts to be despatched within five days of accounts' meeting
• clients to be informed of their tax liabilities immediately tax returns have been completed
Keywords:
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