BABCOCK INTERNATIONAL GROUP PLC
- 33 WIGMORE STREET
W1U 1QX LONDON
Phone: +44 (0)20 7355 5300
Fax: +44 (0)20 7355 5360
www.babcock.co.uk
Short profile:
For over a century, Babcock has been a name synonymous with ultra-reliable engineering excellence.
Today, Babcock is the UK’s leading engineering support services organisation with revenue of circa £3bn in 2010 and an order book in excess of £12 billion.
Defence, energy, telecommunications, transport and education are all sectors where Babcock can be found working diligently behind the scenes, delivering critical support. Our services are underpinned by three core capabilities:
Managing Assets and Infrastructure; Delivering Projects and Programmes; Integrating Engineering Expertise.
We take great pride in the considerable depth and breadth of our people’s expertise. Our 27, 000 skilled staff design, build, manage, operate and maintain assets that are vital to the delivery of many key public services, both in the UK and overseas. Our market-leading reputation is based on one key fact: Babcock is a partner which can be trusted to deliver.
Detailed description:
Our objective is to be the leading engineering support services company in the UK and in selected overseas markets.
To achieve our strategic goals we must behave as a responsible company and operate with the highest standards of honesty and integrity.
Our continuing financial success is built on long-term customer relationships; technical knowledge and expertise within our business; our commitment to providing a safe working environment as well as our ability to work within the regulatory requirements of all our customers’ market places, particularly with regard to environmental issues.
In a sector where it is difficult to find enough suitably qualified people, we must focus on recruiting, retaining and developing the best talent we can. We must also play our part in encouraging young people into engineering careers.
We believe the following areas are key to driving our business success: corporate governance; health and safety; employees; customer relations; environment; procurement and community.
Whilst the strength of customer relationships is crucial to any service business, it should never supplant the importance of contract deliverables. These are the foundations of our past, and future, success. We have built a reputation as an organisation that delivers what it promises. In addition, we must measure our performance by the metrics used by our customers, and the bodies who regulate them.
Now we must take one step further and not just be happy with meeting basic contractual requirements, but develop a desire to always exceed our own customers’ expectations.
Only then will we be able to build a reputation as an organisation that anticipates the need to change and always goes that extra yard.
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