Allan S Furniture Warehouse, Glasgow

Address
61 Wallace Street
Postcode/City:
G5 8DJ Glasgow - Rutherglen
County:
Glasgow City
Phone:
0141 429 1874 Call
Fax:
0141 429 6885
Website:
E-mail:
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Description

Allans Furniture Warehouse is a family owned business with over 40 years of experience and expertise in the furniture and flooring industry. We pride ourselves in the high quality of our merchandise, efficiency and personal service. Our six floor showroom is located in the Tradeston area of Glasgow, only 5 minutes from the city centre.
We have all types of furniture and flooring on display from all of the top brands. There is literally something for everyone.
When you buy from Allans Furniture Warehouse you can rely on expert service every time. Repeat custom is a major source of business for us, and we make every possible effort to ensure that when you buy from Allans you'll come back again and again and again.

Reviews

1 Stars

07 November 2014

***COWBOY COMPANY - BEWARE*** I bought a Triton Sofa bed from these guys on 5th October 2014 and was told to expect delivery within 10 days. After 2 weeks passed and no correspondence or phone call from them to advise of a delay, I rang them and was assured I would receive delivery the following week due to a delay from the transport company. This went on for 3 weeks consecutively whereby I would have to call to chase the whereabouts of my furniture and I would be told you will receive it 100% next week! No-one once ever bothered to call and apologise about there being a delay each time they failed on the promised delivery date - it was up to me to call up and chase. After calling 5 times I had had enough and requested a refund! I wasn't offered any sort of apology and in fact when I asked to speak to a manager to make a formal complaint, the manager himself said to me "what do you want me to do about it?!" I have never come across such an unprofessional cowboy company as this one! I would not advise anyone to deal with such rude and incompetent people. I would give them minus stars if I could!

shaw
1 Stars

allans furniture warehouse

12 August 2012

Dreadful customer service from this company who clearly lie to get you to buy from them, Rude customer services manager who hangs up on you when he dosent get his own way. I later found out that he was a salesman and of course the managers are all on holiday when you ask to speak with them. I later found out that that was also a lie. An office woman let slip he was in the following day but then of course they cant tell you when he will be in. Evasive replies to questions are given when you want to take your complaint higher by staff who are unable to communicate with dissatisfied customers
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