ACCORD HOUSING
- 178 BIRMINGHAM ROAD
B70 6QG WEST BROMWICH, WEST MIDLANDS
Phone: 0121 500 2300
Fax: 0121 500 2301
E-mail: Send messagewww.accordha.org.uk
Short profile:
You can contact our Customer First Team between 8am and 8pm, Monday to Friday. This number is also available for emergencies Out of Hours (8pm to 8am) every day and all day on weekends. Accord Housing Association manages about 5, 600 homes and provides a range of supported housing and care services to meet the needs of local people in the West Midlands. Most of our homes are in Walsall, Sandwell, Dudley and Wolverhampton.
Our main housing office is in Darlaston. We also provide Care & Support services at more than 50 sites in the Midlands for older people, people with learning disabilities, dementia and mental health concerns. Accord Housing Association is one of 7 organisations in the wider Accord Group.
Accord Housing Association is the ‘parent’ Association of the Group responsible for maintaining overall financial control.
Detailed description:
The Accord Group comprises of Accord, Ashram, Caldmore, Moseley and District housing associations, as well as bchs, Fry Housing Trust and Redditch Co-operative Homes. Our customer services range from affordable homes for families, to supported housing for homeless people and many other services in between. While the organisation has grown substantially, especially over the last 10 years, we have managed to retain the ethos of localness, community and working in partnership. We can proudly say that we are one of the leading associations working in the Central England region and we remain committed to meeting the needs of all communities.
We constantly monitor our services to ensure that they are of the highest quality and we ask for feedback from our customers to make sure that we are clear about how our services are received. We also look for new opportunities where we believe we can offer something new and improved. Our Vision is one in which people have more choice about their homes, the services they receive, and where people can be involved in developing their communities.
It is a future where quality is being continuously improved.
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