A M DICKIES & SONS LTD

In 2002 Peter Dickie decided to expand his already well established Office Network to the South Coast. Brighton was chosen for its handy location and the availability for an extensive Sales Pontoon along with a modern Sales Office. I was excited to see the job of 'Brighton Office Manager' advertised on the BMIF website and was determined to secure this role. Having worked in the boat sales industry for 14 years previously, I had come to admire the sturdy seaworthy cruisers, sports boats saiing cruisers and performance racers Beneteau produce and Dickies represent. Due to my passion and belief, I secured the Job and the Dickies Brighton office was born. The next step was to bring in a team of hand picked staff who could share my vision of offering high quality customer service combined with superb product knowledge.

Our main office aims Display the Largest collection of the Beneteau Sail & Power Range in the country on our sales pontoon Customer support with our mobile technicians Listen to our customers wants and needs and advise where necessary Offer attractive deals Arrange Sea trials for all potential customers Assist in specifying sensible cost effective extras for new boats Carry out all installations and commissioning in house with our experienced engineers Provide a comprehensive handover procedure with all new boats 1 or 2 days Make sure all customers have the after sales service expected with a high value technical product Enjoy our Jobs! Keep up to date wih all developments within the marine industry Invite all Beneteau Sail & Power Customers to join our 'Beneteau Power Cruising Club.' General Repairs --- GRP specialists Osmosis centre Awlgrip & International spray centre High quality hand painted finishes Traditional woodworking skills Yard storage for over 300 boats 30 ton mobile hoist Hull Polishing Boat refits Commercial contracts undertaken. Engineering --- Re-engining centre YANMAR Re-engining centre NANNI Re-engining centre Engine spares centre Marine electronics Calor Gas @ Dickies fridges and freezers Eberspacher heaters Registered Approved Volvo Agents Registered Yanmar staff Registered Approved Suzuki Agents. Customer Service --- After Sales at Dickies --- Dickies do not sell on price alone, we also understand that today's customers demand and expect a world class standard of customer care. To this end we are committed to providing our customers with a quality of service that is second to none. To ensure that we can meet our customers expectations we have now opened a dedicated customer care department designed to provide our customers with a single point of contact for all aftersales issues. This department is managed by an experienced Project Manager with a strong aftersales background.