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At WHSmith, ‘Customer Focus’ is central to our business. It is important to us that we understand our customers’ needs so that we can meet their expectations in our service, product offer and operations. As a leading retailer of books and stationery products, paper constitutes a significant part of our business. We are committed to minimising the environmental impact of the paper used in own-brand products, and to do so we work to a continuing objective that all virgin (i.e. non-recycled)…
With over 550 stores on the high street and 490 stores at airports, train stations, hospitals and motorway services, WHSmith is one of the UK's leading retail groups and a household name. You probably know us best for books, newspapers and stationery. Now, thanks to our carefully chosen partners, we offer an increasingly wide choice of goods through our stores and website - from personalised children's books to personalised greeting cards and magazine subscriptions. In 2010 The Gadget Shop…
We are committed to meeting our customers’ expectations to provide a good range of products while operating our business responsibly. Our customers expect that we provide them with choice, value for money and a good shopping experience. Customers also expect reassurance that our products are made with care for the environment and that factory workers are treated fairly. We have active programmes in place to work toward meeting our customers’ expectations, in our stores, online and behind the…
technology, impulse products, food, drink, tv, gadgets, orders, online, gaming, graphic novels, ebooks, politics, childrens books, business, crime, sport, gizmos, order, spirituality, music, magazine
WH Smith PLC is one of the UK’s leading retailers and is made up of two core businesses – Travel and High Street. We are committed to responsibly managing the environmental impact of our operations and the products that we sell. Environmental management is important to our customers, employees and, most of all it is important to our business. Ensuring that we use resources efficiently and work to reduce our carbon footprint supports our commercial strategy. As a result, we continue to implement…
crime, household, dvd, personalized, horror, spirituality, stationery, travel, book awards, paper constitutes, magazine subscriptions, personalized greeting cards, gadget shop, website, in store
gaming, online, food, gadget shop, humour, gizmos, orders, finance, dvd, technology, gifts, household, impulse products, well being, spirituality, languages, history, in store, home, fiction
With over 550 stores on the high street and 490 stores at airports, train stations, hospitals and motorway services, WHSmith is one of the UK's leading retail groups and a household name. You probably know us best for books, newspapers and stationery. Now, thanks to our carefully chosen partners, we offer an increasingly wide choice of goods through our stores and website - from personalised children's books to personalised greeting cards and magazine subscriptions. In 2010 The Gadget Shop…
The High Street business operates 573 stores with an extensive reach across the UK and a presence on nearly every significant UK high street. At 31 August 2010, High Street operated from a total of 3.0m square feet of selling space, with stores ranging in size from 777 square feet to more than 23, 000 square feet. High Street sells a wide range of products, which are divided into four categories: Stationery (including greetings cards), Books, and News and Impulse (including newspapers…
We recognise that energy consumption is the greatest contributor to our carbon footprint and represents a significant cost to the business. As we continue to drive operational efficiency, we are also working to limit our resource consumption and environmental impact. Careful review of energy use in our stores, offices and distribution centres enabled us to reduce the energy we use across our Group operations. The CO2 emissions associated with the transportation of our products are the second…
We recognise that waste management is a business imperative. Waste created by inefficient use of resources and rising landfill tax represents a significant cost to the business. In response, we have been operating recycling and waste reduction initiatives for several years. In the coming year, we will strengthen our approach to carbon management. As we continue to reduce the energy consumption of our stores, distribution centres and offices, we will also work to reduce the CO2 emissions…
order, humour, gifts, languages, impulse products, orders, household, fantasy, maps, book awards, photography, politics, travel, romance, gardening, art, religion, education, gadget shop, science
We recognise that energy consumption is the greatest contributor to our carbon footprint and represents a significant cost to the business. As we continue to drive operational efficiency, we are also working to limit our resource consumption and environmental impact. Careful review of energy use in our stores, offices and distribution centres enabled us to reduce the energy we use across our Group operations. The CO2 emissions associated with the transportation of our products are the second…
We recognise that waste management is a business imperative. Waste created by inefficient use of resources and rising landfill tax represents a significant cost to the business. In response, we have been operating recycling and waste reduction initiatives for several years. In the coming year, we will strengthen our approach to carbon management. As we continue to reduce the energy consumption of our stores, distribution centres and offices, we will also work to reduce the CO2 emissions…
We are committed to meeting our customers’ expectations to provide a good range of products while operating our business responsibly. Our customers expect that we provide them with choice, value for money and a good shopping experience. Customers also expect reassurance that our products are made with care for the environment and that factory workers are treated fairly. We have active programmes in place to work toward meeting our customers’ expectations, in our stores, online and behind the…
plays, technology, film, graphic novels, online, w h smiths plc, travel, languages, gifts, stores, sales, newspapers, antiques, maps, w h shares, spirituality, fiction, w h, childrens books, music
We recognise that waste management is a business imperative. Waste created by inefficient use of resources and rising landfill tax represents a significant cost to the business. In response, we have been operating recycling and waste reduction initiatives for several years. In the coming year, we will strengthen our approach to carbon management. As we continue to reduce the energy consumption of our stores, distribution centres and offices, we will also work to reduce the CO2 emissions…
childrens books, order, religion, antiques, spirituality, film, gardening, fantasy, book awards, in store, tv, gizmos, personalized, sport, graphic novels, humour, art, biography, stationery products
thriller, electronics, horror, stores, audiobooks, business, personalized, crime, book awards, history, orders, newspapers, finance, personalized greeting cards, gaming, retail groups, website
The High Street business operates 573 stores with an extensive reach across the UK and a presence on nearly every significant UK high street. At 31 August 2010, High Street operated from a total of 3.0m square feet of selling space, with stores ranging in size from 777 square feet to more than 23, 000 square feet. High Street sells a wide range of products, which are divided into four categories: Stationery (including greetings cards), Books, and News and Impulse (including newspapers…
gifts, crime, antiques, stores, gadgets, technology, music, home, household, books clearance, online, politics, history, well being, spirituality, stationery products, fiction, tv, travel, audiobooks
newspapers, film, tv, books, online, gadgets, spirituality, high street, retail groups, gizmos, audiobooks, order, personalized, ebooks, languages, electronics, stores, sport, thriller, magazine
fantasy, comics, plays, retail groups, crime, in store, horror, newspapers, maps, spirituality, ebooks, stationery products, personalized, electronics, religion, poetry, gadgets, thriller, education
stationery, well being, maps, film, gizmos, languages, orders, impulse products, computing, order, history, politics, personalized, art, fantasy, antiques, travel, technology, gifts, photography
education, crime, online, graphic novels, computing, finance, high street, humour, home, personalized greeting cards, gardening, plays, gadget shop, romance, books clearance, household, stores
gifts, order, gadgets, gaming, audiobooks, computing, fantasy, book awards, plays, history, bookshop, food, health, tv, technology, deliver, maps, science fiction, humour, electronics, newspapers
We recognise that energy consumption is the greatest contributor to our carbon footprint and represents a significant cost to the business. As we continue to drive operational efficiency, we are also working to limit our resource consumption and environmental impact. Careful review of energy use in our stores, offices and distribution centres enabled us to reduce the energy we use across our Group operations. The CO2 emissions associated with the transportation of our products are the second…
romance, audiobooks, computing, stores, gardening, books clearance, book awards, languages, tv, drink, ebooks, politics, comics, online, biography, in store, finance, fiction, spirituality, food, dvd
food, high street, magazine subscriptions, book awards, stationery products, craft, orders, music, stores, graphic novels, newspapers, books clearance, humour, well being, health, business, fiction
books, gardening, spirituality, craft, sport, stationery products, home, dvd, book awards, gadgets, health, art, personalized, deliver, finance, drink, ebooks, gaming, business, electronics, science
online, dvd, health, drink, gaming, computing, orders, crime, personalized, tv, spirituality, magazine subscriptions, ebooks, newspapers, gizmos, audiobooks, plays, sport, maps, education, comics
ebooks, sport, thriller, gadget shop, science fiction, politics, booksellers, website, music, antiques, books clearance, gadgets, plays, impulse products, newsagents, health, gizmos, bookstore, book
We recognise that waste management is a business imperative. Waste created by inefficient use of resources and rising landfill tax represents a significant cost to the business. In response, we have been operating recycling and waste reduction initiatives for several years. In the coming year, we will strengthen our approach to carbon management. As we continue to reduce the energy consumption of our stores, distribution centres and offices, we will also work to reduce the CO2 emissions…
fantasy, magazine subscriptions, retail groups, photography, gadget shop, paper constitutes, history, graphic novels, online, order, personalized greeting cards, stores, maps, technology, childrens
The High Street business operates 573 stores with an extensive reach across the UK and a presence on nearly every significant UK high street. At 31 August 2010, High Street operated from a total of 3.0m square feet of selling space, with stores ranging in size from 777 square feet to more than 23, 000 square feet. High Street sells a wide range of products, which are divided into four categories: Stationery (including greetings cards), Books, and News and Impulse (including newspapers…
The High Street business operates 573 stores with an extensive reach across the UK and a presence on nearly every significant UK high street. At 31 August 2010, High Street operated from a total of 3.0m square feet of selling space, with stores ranging in size from 777 square feet to more than 23, 000 square feet. High Street sells a wide range of products, which are divided into four categories: Stationery (including greetings cards), Books, and News and Impulse (including newspapers…
We strive to improve the way we do things across areas including: energy and emissions, transport, waste, packaging, encouraging customer responsibility, product sourcing and suppliers. Each year in the UK, people throw away over 1.2 million tonnes of electrical and electronic waste. That's the equivalent of 150 thousand double-decker buses. Electrical products are often full of nasty chemicals and can have a harmful effect on natural habitat, wildlife and also human health. It is very important…
high street, books clearance, ebooks, electronics, dvd, religion, gadget shop, gizmos, gifts, computing, music, orders, plays, thriller, history, health, craft, order, stationery products, deliver
Travel stores sell a tailored range of products, to cater for people on the move or in need of a convenience offer. Travel’s typical customer has less time to browse than the High Street customer and is more interested in reading materials for a journey as well as purchasing food, drink and confectionery. Due to their location and convenience nature, Travel stores are, on average, significantly smaller than those in the High Street portfolio. At 31 August 2010, Travel operated from a total of…
graphic novels, audiobooks, thriller, gadgets, impulse products, biography, gaming, stationery products, book awards, retail groups, poetry, politics, science fiction, deliver, fiction, fantasy
With over 550 stores on the high street and 490 stores at airports, train stations, hospitals and motorway services, WHSmith is one of the UK's leading retail groups and a household name. You probably know us best for books, newspapers and stationery. Now, thanks to our carefully chosen partners, we offer an increasingly wide choice of goods through our stores and website - from personalised children's books to personalised greeting cards and magazine subscriptions. In 2010 The Gadget Shop…
Travel stores sell a tailored range of products, to cater for people on the move or in need of a convenience offer. Travel’s typical customer has less time to browse than the High Street customer and is more interested in reading materials for a journey as well as purchasing food, drink and confectionery. Due to their location and convenience nature, Travel stores are, on average, significantly smaller than those in the High Street portfolio. At 31 August 2010, Travel operated from a total of…
Travel stores sell a tailored range of products, to cater for people on the move or in need of a convenience offer. Travel’s typical customer has less time to browse than the High Street customer and is more interested in reading materials for a journey as well as purchasing food, drink and confectionery. Due to their location and convenience nature, Travel stores are, on average, significantly smaller than those in the High Street portfolio. At 31 August 2010, Travel operated from a total of…
travel, stationery products, food, stores, religion, comics, well being, retail groups, drink, art, personalized greeting cards, computing, in store, household, maps, home, stationery, thriller, books
antiques, biography, health, drink, crime, well being, music, in store, book awards, film, history, fantasy, books, languages, gizmos, religion, gadget shop, thriller, books clearance, science
We strive to improve the way we do things across areas including: energy and emissions, transport, waste, packaging, encouraging customer responsibility, product sourcing and suppliers. Each year in the UK, people throw away over 1.2 million tonnes of electrical and electronic waste. That's the equivalent of 150 thousand double-decker buses. Electrical products are often full of nasty chemicals and can have a harmful effect on natural habitat, wildlife and also human health. It is very important…
The High Street business operates 573 stores with an extensive reach across the UK and a presence on nearly every significant UK high street. At 31 August 2010, High Street operated from a total of 3.0m square feet of selling space, with stores ranging in size from 777 square feet to more than 23, 000 square feet. High Street sells a wide range of products, which are divided into four categories: Stationery (including greetings cards), Books, and News and Impulse (including newspapers…
With over 550 stores on the high street and 490 stores at airports, train stations, hospitals and motorway services, WHSmith is one of the UK's leading retail groups and a household name. You probably know us best for books, newspapers and stationery. Now, thanks to our carefully chosen partners, we offer an increasingly wide choice of goods through our stores and website - from personalised children's books to personalised greeting cards and magazine subscriptions. In 2010 The Gadget Shop…
The High Street business operates 573 stores with an extensive reach across the UK and a presence on nearly every significant UK high street. At 31 August 2010, High Street operated from a total of 3.0m square feet of selling space, with stores ranging in size from 777 square feet to more than 23, 000 square feet. High Street sells a wide range of products, which are divided into four categories: Stationery (including greetings cards), Books, and News and Impulse (including newspapers…
We recognise that waste management is a business imperative. Waste created by inefficient use of resources and rising landfill tax represents a significant cost to the business. In response, we have been operating recycling and waste reduction initiatives for several years. In the coming year, we will strengthen our approach to carbon management. As we continue to reduce the energy consumption of our stores, distribution centres and offices, we will also work to reduce the CO2 emissions…
